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Chance UK logo
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volunteers

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Frequently Asked Questions

Answers to some of the most commonly asked questions by prospective mentors, also how to further pursue your interest in becoming a volunteer mentor.

How does the Chance UK programme work?

Children are referred to Chance UK mainly by teachers from primary schools. We also get some referrals from social services and other agencies. If the child meets our criteria, we arrange a home visit to carry out a further assessment with the parents and child. We use this opportunity to explain fully about Chance UK, answer any questions they may have, and discuss their motivation to participate in the programme. We accept a child only when there is sufficient motivation on the part of the parent/s and child to participate.

Each child is then matched with a volunteer mentor, taking account of the child’s needs, circumstances and interests, and also any other relevant factors pertaining to the child and the mentor. A Chance UK programme manager will brief the child/family and the mentor about any relevant issues. This will be followed by an introduction meeting facilitated by the programme manager. Mentoring then commences.

The mentor will meet the child on a weekly basis, with each session lasting 2-4 hours. The mentoring relationship usually lasts for one year. The first 3 months form the ‘engagement’ phase and the last 9 months constitute the ‘solution focused’ phase. A review meeting takes place at the end of the engagement phase to review progress, identify and agree realistic goals for the next phase, and reinforce strengths and resources that can be built on. Mentors also meet with an allocated Chance UK programme manager every month for supervision and support.

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swings
"She helps me to get on with work and finish it... not to be rude to teacher; not to shout out."
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What does Chance UK offer?

Chance UK specialises in the provision of early intervention and prevention for young children at risk of social exclusion and behavioural problems later in life. We are committed to reducing vulnerability and exclusion by targeting 5-11 year old children identified as being at risk. Chance UK provides community-based child and parent mentoring programmes. The central element of our work is the child mentoring which is delivered by carefully selected, screened, trained and supervised volunteers. Our programmes are innovative and designed to achieve lasting change by fostering the development of important life skills.

What kind of children does Chance UK work with?

We work with primary school children. The children referred to us are typically the most vulnerable, struggling with difficulties such as hyperactivity, conduct problems, poor social skills, concentration problems and difficulties in forming satisfying peer relationships. Many also experience neglect, home instability and inadequate supervision. We have drawn upon research evidence to identify such children through a clear and fair assessment methodology.

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"D’s mentor has really given him back the confidence he seemed to lose when he was diagnosed dyslexic. When she went away on holiday she even remembered his birthday which really pleased him and she sent him postcards." - Parent
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Once we have received and processed your application, we will contact you with details of the next available training dates. Prospective mentors are assessed both during training and via an interview with a programme manager following the training. The first step is for you to complete the application and police check forms, and return these to Chance UK. We also require you to furnish details of two referees and we will take up references when you attend training.

We look for specific personal qualities and values first and foremost, rather than any particular background, experience or training. We also consider your ability and willingness to work enthusiastically within our approach and make the necessary time commitment required. Some personal qualities we look for in a mentor include a sensitive, clear and friendly communication style; ability to get on well with kids; enthusiasm, responsibility and excellent listening skills; lots of common sense; a sense of humour; and, consistency, self-motivated and tenacity to see things through.

What do mentors actually do?

What a mentor does depends on the context, individual circumstances, goals agreed during the mentoring relationship, and the interests and personal characteristics that both the mentor and the child bring to the relationship.

Some of the responsibilities and activities mentors undertake with the child include:

  • Committing at least 2 hours a week for direct work with their mentee for one year
  • Listening to their mentee’s concerns and problems
  • Respecting their mentee.
  • Having fun
  • Establishing a good working relationship with key family members
  • Enabling the child to understand the consequences of their choices and actions
  • Sharing fully with the Chance UK supervisor concerns/issues arising from their work
  • Ensuring that their mentee is kept safe and never left alone or with a stranger
  • Working as part of a team to support their mentee
  • Communicating clearly and openly with parent/s about the work being undertaken
  • Inviting joint decision making with their mentee and parent/s
  • Encouraging their mentee to identify what goals they wish to work towards
  • Encouraging the development of their mentee’s social skills
  • Introducing their mentee to new and positive life experiences
  • Organising and planning every session and recording what happened
  • Providing their mentee with reinforcement of positive changes, however small
  • Encouraging responsible behaviour in their mentee
  • Encouraging their mentee to practice new and useful skills and behaviour

How are mentors selected?

Once we have received and processed your application, we will contact you with details of the next available training dates. Prospective mentors are assessed both during training and via an interview with a programme manager following the training. The first step is for you to complete the application and police check forms, and return these to Chance UK. We also require you to furnish details of two referees and we will take up references when you attend training.

We look for specific personal qualities and values first and foremost, rather than any particular background, experience or training. We also consider your ability and willingness to work enthusiastically within our approach and make the necessary time commitment required. Some personal qualities we look for in a mentor include a sensitive, clear and friendly communication style; ability to get on well with kids; enthusiasm, responsibility and excellent listening skills; lots of common sense; a sense of humour; and, consistency, self-motivated and tenacity to see things through.

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acrobatics
"I've learnt to control my feelings; not to get into a tantrum."
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Is any supervision or further training provided?

Mentors will be offered support and supervision through monthly meetings with an allocated Chance UK programme manager to review progress and agree priorities for forthcoming sessions. The supervision meetings also provide an opportunity to review and reflect on the application of the solution focused approach to bring about change. The aim is for each child to meet the goals set and graduate from the scheme after a year.

Can I claim expenses?

We refund reasonable out of pocket expenses in respect of the work you undertake as a Chance UK volunteer. Guidelines for re-imbursements will be provided when you start.

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"She makes things better; shows me the way to find the answer."
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Does the work of Chance UK make a difference?

Chance UK has been evaluated by the National Children's Bureau and the Institute of Education (commissioned by the Home Office). The latter includes qualitative and quantitative indicators of impact. Of the mothers interviewed, 75% saw positive changes in their child's behaviour; 81% saw the mentor as a good influence; and, 69% reported benefits for their own relationship with the child. All the mentors and teachers interviewed saw positive changes. The schools hold Chance UK in very high regard and also value the professionalism, accessibility and rapid response of our staff. Through our own rigorous monitoring and evaluation systems, we are determined to learn and build on our success, to continue making a difference in the lives of many children.

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checking in
"She explains the consequences. I've learnt to deal with disappointments."
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How can I get involved?

If you feel that you possess the qualities we seek and are able to make the time commitment, we welcome your involvement. Mentors are both very ordinary and yet extraordinary people. If you are unable to volunteer as a Mentor, we also have other opportunities for you to volunteer your services and expertise. Please contact us and we will be happy to discuss this with you further.

If you wish to volunteer as a mentor for our London Programme please download the necessary forms from the Volunteer Information Pack here.

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Download the volunteer information pack here for our London Programmes.
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For information on our new NCH/Chance UK's national programmes, please use the following contacts:

 

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4 Liverpool Programmes

Contact: Lisa Corcoran on 0151 523 8719 or lisa.corcoran@nch.org.uk

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4 Inverness Programmes

Contact: Claire Band on 01463 717 227 or claire.band@nch.org.uk

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4 Crawley Programmes

Contact: Mark Honeyman on 01293 511 400 or Mark.Honeyman@nch.org.uk

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4 Derry Programmes

Contact: Donna O'Kane on 028 7134 8957 or donna.okane@nch.org.uk

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Volunteer Training Dates:

MENTOR TRAINING PROGRAMME

London Training Dates for 2007-08

2007


Programme 6: 10th, 17th & 24th November

2008

Programme 1: 19th, 26th January & 2nd February

Programme 2: 1st, 8th & 15th March

Programme 3: 10th, 17th & 24th May

Programme 4: 5th, 12th & 19th July

Programme 5: 20th, 27th September & 4th October

Programme 6: 8th, 15th & 22nd November

 

Liverpool Training Dates for 2007

Programme 1: 9th, 15th & 22nd September

 

Inverness Training Dates for 2007

Programme 1: 27th October, 3rd & 10th November

 

Crawley Training Dates for 2007

Programme 1: 10th 17th & 24th November

 

Derry Training Dates for 2007

Programme 1: 13th, 20th & 27th October

 

Training dates are 3 consecutive Saturdays and it is important that you attend all 3.

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